**Position:**
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Inside Sales Manager**Job Description:**
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**About US**:
**Arrow Enterprise Computing Solutions,** a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.
As part of its growth, **Arrow ECS** is strengthening its teams and is looking for a **Sales Manager.**
**Key Responsibilities**
* Lead, coach, and develop a team of Inside Sales Representatives managing renewals and expansion opportunities.
* Set clear KPIs and individual action plans, monitor performance and drive accountability.
* Ensure timely and accurate execution of the renewals process.
* Drive proactive engagement with end users and close collaboration with partners to secure renewals and reduce churn.
* Own forecasting accuracy, pipeline visibility, and renewal risk management.
* Launch renewal, churn-reduction, and upsell initiatives to achieve targets.
* Provide regular reporting on renewals, churn, pipeline health, and key risks using standard tools and processes.
* Act as the central point of coordination between partners and customers to ensure smooth renewal execution.
* Develop and execute territory and business plans aligned with regional objectives.
* Maintain strong market and competitive knowledge, using insights to articulate value propositions.
* Ensure CRM accuracy, opportunity tracking, and structured stakeholder communication.
* Collaborate cross-functionally with Sales, Customer Success, Product, and Marketing teams.
**Required Skills & Qualifications**
* Proven experience as an Inside Sales Manager, Renewals Manager, or similar leadership role in tech/SaaS.
* Strong understanding of partner-led business models, pricing structures, and subscription/renewal cycles.
* Solid expertise in territory management, account planning, and competitive analysis
* Strong leadership and coaching skills in a performance-driven environment.
* Excellent communication, negotiation, and relationship-building skills.
* Proficiency with CRM tools (Salesforce or equivalent).
* Fluent in English and French (German, Italian, or Spanish highly desirable).
**What is in it for you?**
* Full Permanent contract,
* Social advantages: CNSS, CIMR, Health insurance,
* Very good working atmosphere in a team of passionate collaborators,
* Work culture where you can make an impact,
* Dynamic environment with a **friendly work atmosphere,**
* Interesting career development opportunities in a quickly growing environment,
* Working within an international organization, recognized worldwide in its sector.
**Do you see yourself as our future colleague? If yes – send us your application.**
#LI-EK2
**Location:**
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MA-Casablanca, Morocco (Boulevard Al Quods)**Time Type:**
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Full time**Job Category:**
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Sales
